Contact Center Services
Drive your customer programs with a full range of services that enhance and extend your marketing and supply chain capabilities.
- Inbound and Outbound - Inbound customer support or outbound revenue generating programs.
- Global Solution - Support a variety of languages and currencies from US and European Call Centers.
- Web, E-mail and Telephone - Support for various programs through use of inbound and outbound web, email and tele-services.
- Subscription Services - Time, issue and event-based subscription solutions.
- E-Commerce - Integrated e-commerce services from web development to financial management.
- Financial services - Authorization, billing, and rebate management
- Tracking and Reporting - Customer transaction database and reporting for analysis of customer trends and efficiency improvements.