Visibility & Enabling Technologies

Zomax solutions provide you with the visibility and enabling technologies to:

Reduce inventory obsolescence
Link customer demand with inventory
Decrease supply chain costs
Maximize customization and localization

Visibility

Web-based tracking and reporting solutions provide the control and visibility you need to effectively manage supply chain processes from a secure online environment. Linked to the Zomax ERP systems, you get access to:

Order activity - real-time information on all orders, regardless of status or point of origin (Web, email, fax or call center).
Inventory levels - accurate data on all your inventory at the SKU level, from raw materials through finished goods.
Shipping status - access to live carrier information so you can answer your customers’ questions accurately and confidently.
Flexible options - standard/custom reports, user defined fields, direct links to carrier data and online art approvals.

Zomax web-based visibility solutions provide customers with the following benefits:

Monitor/interact with the movement of products throughout the supply chain
Analyze fluctuations in inventory levels with real-time reporting capabilities
Reduce days sales outstanding (DSO)
Improve customer satisfaction with a faster, seamless order fulfillment process
Review operational data and make better-informed business decisions
Reduce artwork approval time with online art approval process.

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EDI

Zomax has proven experience with the highly complex channel requirements found in today’s supply chains. We ensure EDI compliance with support for standards (X12, XML, fixed-length, or another proprietary format) of every supply chain partner.

Zomax works closely with retailers nationwide to ensure that process and documentation requirements are met. Zomax maintains retail routing-guide compliance with a target of zero defects. Zomax’s performance has resulted in a dramatic reduction of retailer non-compliance charges for our customers.

Systems Integration

Complete visibility into your supply chain is possible when we integrate your systems, retailers, distributors and Web applications with Zomax’ and our transportation suppliers’ systems. Customized, seamless integration with your backend systems can provide you with quicker information exchange, shortened order cycles and quicker revenue recognition.

Business Infrastructure

Zomax takes every precaution to protect your critical data including multi-level physical and digital security with our proven architecture and an industry-leading business continuity and disaster recovery plan.